Terms and Conditions

Introduction Welcome to Lumens Group’s website (https://lumensgroups.com/). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Use of the Website

  • You agree to use the website only for lawful purposes.
  • You must not use the website in any way that causes damage to the website or impairment of its availability or accessibility.

2. Ordering Products

  • Orders can be placed online, but this will redirect you to our team who will guide you through the process and help you select the proper products.
  • Prices for products are not displayed on the website; our team will provide you with the pricing information during the ordering process.

3. Payment Terms

  • Payment for products is to be made via cash on delivery or wire transfer.
  • You agree to pay for the products at the time of delivery.

4. Delivery

  • Our team will arrange for the delivery of the products to your specified address.
  • We aim to deliver the products in a timely manner; however, delivery times may vary depending on various factors.

5. Returns and Refunds

  • We strive to ensure the quality of our products. If you are not satisfied with your purchase, please contact our team for assistance.
  • Returns and refunds will be handled on a case-by-case basis as per our company policy.

6. Intellectual Property

  • All content on this website, including text, graphics, logos, images, and software, is the property of Lumens Group and is protected by copyright laws.
  • You may not reproduce, distribute, or create derivative works from any of the content on this website without prior written permission from Lumens Group.

7. Limitation of Liability

  • Lumens Group will not be liable for any indirect, special, or consequential damages arising out of or in connection with the use of this website or the purchase of products.
  • Our liability is limited to the maximum extent permitted by law.

8. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of the United Arab Emirates.
  • Any disputes arising out of or in connection with these terms and conditions will be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

9. Changes to Terms and Conditions

  • Lumens Group reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page.
  • Your continued use of the website following the posting of changes will constitute your acceptance of those changes.

Contact Us If you have any questions about these terms and conditions, please contact us at sales@lumensgroups.com or + 971 52 875 2169.